សេចក្តីប្រកាសព័ត៌មានស្តីពីការដាក់ដំណើរការជាផ្លូវការនូវប្រព័ន្ធចុះបញ្ជីអាជីវកម្មតាមថ្នាលបច្ចេកវិទ្យាព័ត៌មាន ដំណាក់កាលទី២
Press Release The Official Launch of the Business Registration System on Information Technology Platform Phase 2

What Happens

From June 15, 2020 onward, register your business with
multiple ministries* in one go!

* At this stage, you may register your business with Ministry of Commerce, General Department of Taxation, Ministry of Labour and Vocational Training and Council for the Development of Cambodia via our platform. Other relevant ministries/institutions will get involved in later stages.

ABOUT US

We are Single Window Service that provides support
for online business registration.
We are here to help you tackling your problems arise
during your registration process through the platform.

The online business registration website, also known as the Single Portal, is developed by Ministry of Economy and Finance using Cambodia Data Exchange (CamDX) system. CamDX is a unified yet decentralized data exchange layer between information systems that offers a standardized and secure way to provide and consume services. CamDX ensures confidentiality, integrity and interoperability between a multitude of different data exchange parties. The main goal of CamDX is to build an infrastructure that allows for establishing effortless access to data in government databases (public services) without compromising the security and ownership of the data and with minimal technical changes in the existing information systems.

BENEFITS

Wait for approval for a maximum of

8 working days

Eliminate the provision of
repetitive information

Spend much less

Pay online all at once

Obtain digital licenses/certificates via the system

RESOURCES

Check out some useful resources

IT Platform Sub-Decree

PDF Format

Prakas No. 333

PDF Format

NBC’s Announcement

 

PDF Format

Prakas No. 193

PDF Format

7 Steps to Register

PDF Format

Prakas No. 198
PDF Format

MoC’s Announcement

on Name Reservation

PDF Format

Prakas No. 316

PDF Format

User Guide 

PDF Format

Prakas No. 335

PDF Format

4 Steps to Reserve a Name for Your Business

PNG Format

MOC’s Announcement No. 1497

PDF Format

Prakas No. 025

PDF Format

Prakas No. 701

PDF Format

Prakas No. 009

 

PDF Format

CamDX Sub-decree 164

 PDF Format

TO REGISTER YOUR BUSINESS,

Create an account on and login using CamDigiKey App

CamDigiKey is the Cambodian government’s most advanced mobile single sign-on service you can trust. With CamDigiKey, you are now able to access all digital government services in Cambodia.

PHASE 1
  • General Information
  • Registration Process
  • Pricing and Payment
  • Licenses and Certificates

Online Business Registration is the new unified business registration procedure that is fully online and utilizes an IT platform.

The previous registration procedure requires you to register your business at different ministries/institutions through different methods (electronically, semi-electronically and physically). Electronic registration system of each ministry/institution is monolithic, thus unable to neither communicate nor safely exchange data with one another. In such a fashion, you would be required to fill out the same information on forms of different ministries/institutions.

 

You can now register your business at Ministry of Commerce, General Department of Taxation and Ministry of Labour and Vocational Training in one go using this new online business registration platform (also known as Single Portal). In the current phase, if your business is required to register at ministries/institutions other than Ministry of Commerce, General Department of Taxation and Ministry of Labour and Vocational Training, you may need to follow the same procedures of the relevant ministries/institutions. Through this new procedure, a business registration can take up to only 8 working days until one can obtain a decision and cost much less than the previous procedure. You may also pay for the registration services online using ABA Pay if you are an ABA Bank customer or credit/debit card if you are a customer of other banks. Upon approval of the registration, you will receive digital licenses/certificates via our platform.

The benefits are:

  1. Wait for approval for a maximum of 8 working days;
  2. Eliminate the provision of repetitive information;
  3. Spend much less;
  4. Register and pay online for all services at once; and
  5. Obtain digital licenses and certificates via the system.
  1. Create personal identity for your business;
  2. Avoid fines and business closure;
  3. Receive legal protection;
  4. Attract corporate customers because no corporate company wants to do business with unregistered business;
  5. Ease your access to bank loan and investment;
  6. Get benefits for your employees from the National Social Security Fund; and
  7. Fulfill your obligation as a citizen under Cambodian laws and regulations. 

At this stage, only Ministry of Commerce, General Department of Taxation, Ministry of Labour and Vocational Training, Ministry of Interior, Council of Development of Cambodia and Ministry of Economy and Finance are involved. The remaining relevant institutions will be involved in later stages.

No, not in the entire process. This new system focuses on better user experieces that allow you to apply and register business online by yourself. 

In any case, if you need assistance, you may find a representative to do it on your behalf with your authorization. Currently, there are accredited agents handling business registration recognized by Ministry of Commerce and tax registration recognized by General Department of Taxation during the previous registration mechanism. However, they are not trained and accredited for the new system.

We do not have a physical office you can visit, but you can ask for help through: 

  • General Information and Technical Issues: Facebook page, Live Chat, Email and hotline number 081888296 (Extension 1)
  • Ministry of Commerce: Hotline number 081888296 (Extension 2)
  • General Department of Taxation: Hotline number 081888296 (Extension 3) or 1277
  • Ministry of Labour and Vocational Training: Hotline number 081888296 (Extension 4)

Small, medium and large taxpayers are eligible to apply on the online portal. Your business must also be a new business that has never been registered at the Ministry of Commerce, the General Department of Taxation and the Ministry of Labour and Vocational Training.

Required documents differ based on the form of your enterprise. Please refer to the User Guide

You may scan the original copy of the documents and upload them as attachments. The attachments must be readable and in pdf format.

No. You can only update your company information on the registration system of the relevant ministries/institutions through which your business was registered. 

Not at all. However, you are obligated to provide us true and correct information.

Please bring two original copies of your company’s Articles of Association to deposit at the Ministry of Commerce. These Articles of Associations will be stamped. If you need the stamped documents for opening your company’s bank account or use for other purposes, please bring more original copies with you. 

If you have registered your business before June 15, 2020, please update your company information via the registration system of the relevant ministries/institutions through which your company was registered. However, if you have registered your business via this new Single Portal, we would like to apologize that at this stage you cannot update your company information on the portal. Our team is currently working on this function.

For free consultation, please directly contact with a technical officer at the Ministry of Commerce via hotline number 081888296 (Extension 2).

An application is returned when the information and documents provided is incorrect and/or insufficient. The application will be returned to request for correction. Resubmission of the returned application does not require applicants to pay for the second time. When it is resubmitted after the correction, the review period will be counted all over again (Ministry of Commerce 3 working days, General Department of Taxation 4 working days and Ministry of Labour and Vocational Training 1 working day).

A rejected application cannot be resubmitted, meaning the case is closed. If you would like to re-file your application, you are required to file a new application and pay for the new application. For explanation surrounding your rejected application, please contact directly to the Ministry/Institution that rejects your application via our hotline number 081888296 (Extension 2 for Ministry of Commerce, 3 for General Department of Taxation and 4 for Ministry of Labour and Vocational Training).

The cost of online business registration varies depending on the form of your enterprise, types of service and whether your enterprise is classified as a small, medium or big taxpayer. For details, please refer to the User Guide.

Only online payment is accepted. Currently, the system supports online payment from users of the ABA Bank and credit/debit card payment such as Visa, Mastercard, UnionPay, etc. We are working to deploy further payment gateway from other banks. 

No​, unless the failure in registration is caused by the system.

Please contact our hotline number 081888296 (Extension 1) or report your problem to our Facebook page immediately. Please do not concern over the deduction of money from your bank account.

You will receive licenses and certificates in digital form via the portal within 8 (eight) working days after your submission, should all information and documents provided are true, correct and sufficient, and all shareholders and directors are not guilty of any crime and/or tax liabilities.

It is first important to note that the online business registration covers only business registration and not licensing. The digital licenses/certificates issued by relevant ministries through our online system are valid, and you can continue other procedures to obtain licenses with other specialized ministries/institutions depending on the nature of your business. For example, if you business activities are related to tourism, you will need to obtain a tourism license from the Ministry of Tourism. Currently, this procedure is conducted at their own ministries/institutions.

No. Digital licenses/certificates issued by the system are legally valid. However, if you still need the hard copies for other purposes, you may need to contact the ministries/institutions to obtain the original hard copies separately. 

Since the licenses/certificates are issued digitally, you always print them for any use. However, if you lose the digital copies you first obtained, you can request them through the system.

You may print your digital licenses/certificates and display them at the location where your business is operated to your clients or partners about your business registration. 

PHASE 2
  • General Information
  • Registration Process
  • Fees and Payment
  • License​ and Certificate

Online Business Registration Phase 2 is the second phase of the digital transformation of Cambodia’s business registration reform. The first phase of the online business registration reform covers registration at the Ministry of Commerce, the General Department of Taxation and the Ministry of Labour and Vocational Training. This second phase focuses on the application of specialized licenses for businesses.

Specialized licenses refer to the licenses, certificates, permit or prakas obtained after registering with the Ministry of Commerce, the General Department of Taxation and the Ministry of Labour and Vocational Training, based on the business activities for which the business is registered. For example, if you run a hotel with a restaurant inside, you will be required to apply for the specialized license for hotels and the specialized license for restaurants – both of which can be obtained from the Ministry of Tourism.

The participating ministries/institutions include the Ministry of Tourism​ (MOT), the Ministry of Post and Telecommunications (MPTC), the Ministry of Industry Science Technology and Innovation (MISTI) and the Real Estate Business and Pawnshop Regulator of the Non-Bank Financial Services Authority (RPR of NBFSA).

There are currently 8 specialized licenses for which you can apply through the registrationservices.gov.kh website.

  • Ministry of Tourism: (1) Tour Operator and Travel Agent Tourism License, (2) Hotel and Accommodation Service Tourism License, (3) Restaurant Tourism License
  • Ministry of Post and Telecommunications: (4) License/Certificate/Permit to Operate in ICT Sector and
    (5) License/Certificate/Permit to Operate in Post Sector
  • Ministry of Industry, Science, Technology and Innovation: (6) Prakas on Opening Small and Medium Enterprises
  • Non-Bank Financial Services Authority: (7) Pawn Business License and (8) Transfer-of-Title Business License.

Upon the completion of registration with the Ministry of Commerce, the General Department of Taxation and the Ministry of Labour and Vocational Training, you will receive an email informing for which specialized license you should apply next. You may also seek free consultation from relevant ministries through our hotline 081 888 296 and press the extension based on the instruction given on the phone call.

Different specialized licenses require different documents. Please read the user guides of the ministry at which you would like to apply.

  • Ministry of Tourism
  • Ministry of Post and Telecommunications
  • Ministry of Industry, Science, Technology and Innovation
  • Non-Bank Financial Services Authority

For general information and technical issues, you may contact the central support team via Facebook page, Live Chat, Email and hotline number 081 888 296. For participating ministries, please dial 081 888 296 and press the extension based on the instruction given on the phone call.

All large, medium and small taxpayers are eligible to apply for their specialized licenses regardless of whether they have registered their business through the Single Portal (the Online Business Registration Phase 1). However, if you have successfully registered their business through the Single Portal, you will not need to re-enter most information when you apply for specialized licenses as the information will automatically be imported from the Single Portal.  

The registration process may slightly differ based on what specialized licenses you apply for. For detailed guidelines, please read the user guides of the ministry at which you would like to apply.

  • Ministry of Tourism
  • Ministry of Post and Telecommunications
  • Ministry of Industry, Science, Technology and Innovation
  • Non-Bank Financial Services Authority

No. 

An application is returned when the information and documents provided is incorrect and/or insufficient. The application will be returned to request for correction. Resubmission of the returned application does not require applicants to pay for the second time. When it is resubmitted after the correction, the review period will be counted all over again.

A rejected application cannot be resubmitted, meaning the case is closed. If you would like to re-file your application, you are required to file a new application and pay for the new application. For explanation surrounding your rejected application, please contact directly to the Ministry/Institution that rejects your application via our hotline number 081888296.

Fees differ based on the type of specialized licenses you wish to apply for. Please read the user guides of the ministry at which you would like to apply.

  • Ministry of Tourism​​
  • Minist​​​ry of Post and Telecommunication
  • Ministry of Industry, Science, Technology and Innovation
  • Non-Bank Financial Services Authority

Only online payment is accepted. Currently, you can make payment using ABA Pay​and credit/debit​ card. Payment with credit/debit card of banks other than ABA, will be charged 2.3% of the total fees for service charge.

No.

A refund is made only in the case that the failure in registration is caused by the system.

If the provided documents and information are true, accurate and complete, you will be able to obtain digital, specialized licenses in 7 working days from the Ministry of Tourism, the Ministry of Post and Telecommunications and the Non-Bank Financial Services Authority, and 3 working days from the Ministry of Industry, Science, Technology and Innovation.

Your license will be issued in digital format which is as legally valid as the hard one. As soon as your application is successfully approved, you will be given access to download your specialized license from the portal.

All licenses issued are in digital format which you can download and print anytime at your convenience. 

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